This presentation will focus on what both parties (FM and cleaning service provider) could learn and do to ensure that a cleaning tender is a success for both parties (cleaning service provider and client) to make the tender process more effective as well as creating a successful platform for the contract management phase. Jack will focus on some lessons learned in the NZ market and provide some thoughts for how facility managers, as well as cleaning service providers, can focus more on value than only on costs.
Jack Crutzen, director of PRISMA Facilities Management
This presentation will focus on what both parties (FM and cleaning service provider) could learn and do to ensure that a cleaning tender is a success for both parties (cleaning service provider and client) to make the tender process more effective as well as creating a successful platform for the contract management phase. Jack will focus on some lessons learned in the NZ market and provide some thoughts for how facility managers, as well as cleaning service providers, can focus more on value than only on costs.